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Please take a moment to read through the following information, by purchasing from us you are agreeing to these terms. If you experience any problems at all, please get in touch - we're very nice and will be happy to put things right for you!

All content on this site is the copyright of Immaculate Reflection, any coping or use of images and text without permission will result in legal action to protect our brand.

• Supplier
Immaculate Reflection - Handmade Car Wax
Contact Address: 84 Seaton Road, Yeovil, Somerset, BA20 2AR

• Goods information 
All goods on this site must be purchased by Adults only.

• Use of goods
Only use goods for the purpose they are intended. All goods on this site are for the use of adults only.

In no event shall our company be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.

If you require a data safety sheet, please drop us an email after purchase - many thanks.

• Delivery information
We will despatch your order within 5 working days. If a product is out of stock and likely to take longer to get to you we will advise at the time of ordering with full information.

Goods will be sent first class recorded at a flat rate cost of £4.95 per order (UK only). We can supply to countries outside the UK, but sadly not to the USA or Canada.

If you are outside of the UK and would like to purchase please drop us an email prior to ordering.

If you wish to collect your order from us, please let us know and we will refund your delivery costs and arrange a convenient time for collection.

• Right to cancel
All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online.

You have the right to cancel the purchase of any goods at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods.

Please contact us within this time by email to let us know you wish to cancel your order.

If you are in possession of the goods you are under duty to retain them and take care of them. You must send the goods back to us in the original unused condition you received them in, to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged) as soon as possible once you have cancelled the order. 

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense. 

Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as the item is back with us (please send via a recorded delivery service), or within 30 days if the goods are not required back.

You will not have any right to cancel a purchase for the supply of any of the following goods:
• for the supply of goods made to your specifications or clearly personalised.

• Privacy Policy
Disclosure of personal data: We will not pass on or disclose any personal data without your permission.

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